Returns & Exchanges

At Express, we want you to love your look, which is why we offer easy returns and exchanges within 30 days of purchase for most items. Items must be in their original condition, unworn and unwashed, with all tags still attached to qualify for a full refund.

1

Initiate Your Return

Log in to your Express account or visit our online return portal with your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for a printerless drop-off at participating carrier locations.

3

Pack Your Items

Securely pack your items in the original shipping box or a similar mailer, ensuring you include any original packing slips provided with your order.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you via email once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing